( overview written on 20.01.2007, 2nd revision )
Get to The Point! | |
History |
Ladbrokes was one of the first companies to offer online betting services through it's internet site established in 1993. |
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Company Info & Contact information |
Ladbrokes.com is
a well established bookmaker, one of the largest UK
and Europe online bookmakers, a part of Ladbrokes Limited, the betting and gaming
division of
Hilton Group plc, the world's premier international hotel brand. Hilton's Betting and Gaming division also operates:
Ladbrokes owns Gibraltar, Ireland, and the United Kingdom betting license. Postal Address: Parent company: Hilton Group plc, Maple Court, Central Park, Reeds Crescent, Watford, Herts WD24 4QQ, United Kingdom. |
Web Site? |
Plain web site
design with images kept to absolute minimum won't impress many
punters right away, but if you reconsider web site as fast loading and a
fact that it doesn't slow down even during the busiest schedules, usually
on weekends with lot's of customer online, you'll appreciate it
more. Navigation is easy, access to sports betting markets is
available on several positions in navigation. I personally like a good
"Quick Menu to Betting" drop down list which reveals more
markets categorized by sport. Betting procedure is easy and fast, fixed odds offer is displayed, additional bets can be accessed from "More bets" drop down list. Ladbrokes Bet Slip is displayed on right side of screen, selections can be easily removed and you can choose to bet as singles or simply select one from available system bets like doubles, trebles, yankee, lucky 15 and more. Bet slip is simple to use, I just miss an option to create multiple bet slips at the same time and navigate between them. Users can choose from decimal or fractions odds format, unfortunately whole (american) format is not supported. In very good banking section history of all transactions can be viewed as well as balance of all accounts, money can be instantly and easily transferred from sports account to casino and poker account and vice versa. Betting account can be run in 18 currencies: €, £, $ (USA, Canada, Australia, New Zealand Hong Kong, Singapore), Kroner (Danish, Norwegian), Swedish Kronor, Yen, Chinese Renminbi, Swiss Franc, etc... Site is available in 12 languages: English, Español, Norsk, Ελληνικά, Irish, Italiano, Dansk, Deutsch, Svenska, Türkçe and Suomi. |
Offer and Odds? |
Sports betting, specials betting
(financials, politics, awards, TV and film, etc.), games, lottery,
casino and poker are gambling options. Sports betting offer is very
good and internationally focused: a specialty of Ladbrokes is
a very good race track
coverage including 23 horse racing competitions and 11 greyhound
events. Football offer includes 15 major leagues and competitions
(ranging from excellent 17 different bet types on most attractive
competitions to just a few for less attractive ones),
which is not bad, but I have seen bookies with larger football market
, North American sports coverage is limited only to NFL, NBA and NHL
(with just a few basic bets), other
sports markets covered are cricket, golf tennis, hockey,
basketball, boxing, snooker, darts, moto racing, rugby union, gaelic,
bowls, olympic, water polo and handball. Odds could be higher, Ladbrokes is traditionally careful especially offering outright's, fixed odds on favorites are slightly higher than most competition, but lower on underdogs and draws. Very good live betting panel made in Flash offers betting on popular sports; football, tennis, handball, am. football, cricket, etc. Up to 15 different live bets on football is offered, panel is easy to use and very fast. |
Deposits? |
Accepted method's for deposit's: Ladbrokes does not charge any fees on deposit's.
|
Withdrawals? |
Accepted methods for withdrawal's: Ladbrokes does not charge any fees on
withdrawals. |
Limits? |
Minimum bet is €0.15 or currency equivalent and maximum bet depends on bet and competition. |
Features? |
Commentary Centre
with horse racing, greyhounds
and football audio commentary. Bet and Watch - watch horse racing and greyhound live webcast on Ladbrokes web site. Live score and statistics service for popular sports. Ladbrokes Price Alerts delivers free early prices on soccer and horse racing events via SMS (UK customers only) or email. Telephone betting is open 7 days a week until 10:45pm GMT Monday to Saturday, and from 11:00am to 6:00pm GMT on Sunday. Through WAP version of web site customers can bet via mobile phone, enjoy mobile live betting as well as play casino games. Alternatively, you may even consider applying for a Ladbrokes credit betting account and Ladbrokes may approve your credit limit, although I don't recommend it, betting on credit... no thanks! Betting should be fun leisure activity. |
Security? |
Ladbrokes is one of the largest UK
and European bookmaker companies part of established Hilton Group, so
you can be assured that their reliability handling payments and bet
disputes is excellent. Web site encrypts all confidential
data communication and is certified from Verisign independent
internet authority. For your peace of mind, Ladbrokes is affiliated to IBAS (Independent Betting Arbitration Service) and agrees to abide by its decision on any dispute that may not be resolved to your satisfaction. Ladbrokes also works closely with Gamcare to ensure that it's site protects those who are vulnerable to problem gambling. |
Customer Support? |
Telephone Customer Service team
is available
Monday to Saturday from 9:00am to 9:30pm GMT and 11:00am to 5:00pm on Sundays.
Customer Services Helpline first on 0800 731 4171 if
dialing from the UK and +44 208 429 7971 if calling from
outside the UK. Several email addresses are available at Ladbrokes web site for specific inquiries, for general questions use email: care @ ladbrokes . com Ladbrokes guarantees to respond to email within 24 hours of receipt. There is also a web form for making inquiries to customer service, but a live chat option with customer service is a lot better solution. |
Incentives& Promotions? |
At the time when I registered account with Ladbrokes unfortunately there was no bonus for new users, nor any promotional offers. This is a little bit disappointing and Ladbrokes should work more on providing attractive and teasing promo offers. Ladbrokes does offers various bonuses and free bets periodically. The free bets are almost always time and event specific and are available for just a day or even hours. |
Pros & Cons? |
Established name and reputation worked up on it's parent company
Hilton Group hotel brand. With this comes a great reputation and
responsibility
handling all money transactions and eventual player disputes.
No fees charged from Ladbrookes on money transfers. Full gambling
content; sportsbook, casino, poker room, games and lottery
betting available through only one account. Easy to use and fast web
site. Excellent horse racing and greyhounds betting options with live
coverage. Very good live betting panel on popular sports.
Odds could be higher. Mediocre North American sports coverage. Rare and unattractive promotional offers. |
Changes since last review |
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Conclusion? |
One of Ladbrokes greatest advantages is it's established
name and reputation worked up on it's parent company Hilton Group
hotel brand. Betting with one of UK and Europe's
biggest bookmaker you can be sure that your account will be handled with complete
security, discretion and integrity. |
Overall Rating |
A |
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