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Bet365 review

( review written on 04/09/2006, 3. revision )

Get to The Point!


Bet365, is the Internet and telephone betting division of the Bet365 Group Limited, one of the UK's leading betting and gaming groups. The group has held a UK license since 1974, has over 600 employees and takes more than 400,000 bets each week. In addition they operate 59 land-based betting offices in England, and a 24/7 call center serving clients from over 120 countries. The company operates an online sportsbook (at an online casino (at and a poker room (at along with custom lottery games to offer customers a vast betting and entertainment selection (all accessed through a one-wallet system). Bet365 also operates official branded betting sites for 80 professional soccer clubs in the UK, including Newcastle United and Glasgow Rangers, under an agreement with Premium TV.

Company Info & Contact information

Bet365 operates under a permit issued under the UK Betting Gaming and Lotteries Act 1963.

Director: John Coates

Customer Service telephone numbers:
UK: Telephone: 0845 345 0896, Fax: 01782 684 792
International: +44 1782 408 121, Fax: +44 1782 684 792
USA/Canada: 1-866-3333-BET

E-mail: customerservices @ bet365 . com

Postal Address:
Customer Services,
bet365 Limited,
Festival Way,

Web Site?

Overall, Bet365 offers a friendly interface and web site layout for potential users. The web site appears to take second place to the parent company’s physical betting operations, and hence requires improvements in content to appeal to a wider online audience. The web site assumes that users are experienced bet placers and have a strong understanding of features such as bet ratios and spreads. It is not the fastest site to navigate. It is offered in 9 languages English, Spanish, German, Italian, French, Danish, Swedish, Norwegian and Chinese. You can select appropriate time zone and odds format, fractional (e.g. 3/1), decimal (e.g. 4.00) or American Odds (e.g.+300).

Offer and Odds?

Bet365 offers a large variety of sports ranging from mainstream categories such as Soccer and Golf, to regional interests such as Cricket and Bowls. Sports offer include: american football, baseball, basketball, boxing/ufc, cricket, darts, gaelic sports, golf, greyhounds, horse racing, ice, hockey, lotto, nascar/cart, pool, rugby league, rugby union, snooker, soccer, tennis, US horse racing and winter sports. Soccer selection covers around 18 national leagues and total of 35 soccer competitions. Additionally, the web site has a ‘Specials’ category which includes options as wagering on different elections and awards competitions. Also plenty of novelty bets. Good coverage of North American sports such as Football, Baseball, Basketball, Hockey, Golf, Nascar and CFL etc. Odds are among the highest.

Minimum bet is $20 by phone and 1c online.


Accepted method's for deposit's:

SwitchSolo Delta Visa Electron Visa Eurocard/Mastercard Western Union Bank transfer FirePay Paysafe card
, Cashier's Cheque, Bankers Draft, International Money Order or a Personal Cheque.

The minimum UK debit cards (Switch, Solo, Visa Delta or Electron) deposit is £5 (or currency equivalent). No fees charged from when depositing with UK debit cards,,, Paysafe card, for deposits with Western Union, Bet365 will compensate you for deposits over US$300 or currency equivalent, otherwise 18$. FirePay minimum deposit is US$50. If you have deposited funds via FirePay, you must withdraw those funds via FirePay. Possible deposits in US Dollars, Canadian Dollars, GBP Sterling and Euros, minimum amount is 50$. If you have deposited funds via NETeller, you must withdraw those funds via NETeller. The minimum amount that may be deposited via Bank Wire is US$150 or currency equivalent.

When depositing with, Insta Cash and paysafe card, you can bet immediately.

Using a credit card as your method of payment may require you to follow Bet365 authorization procedure.

You can operate your account in following currencies:USD, THB, SGD, SEK RMB, NOK, JPY, ISK, HKD, GBP, EUR, DKK, CAD, AUD.

For additional deposit's information please check at web site.


Accepted method's for withdrawal's:

SwitchSoloDeltaFirePayNeteller.comMoneybookers.comBank transferVisa

Eurocard/Mastercardand CHEQUE.

Minimum withdrawal amount to UK debit cards Switch, Solo or Visa Delta is £5. Withdrawals are not possible to Visa Electron cards. The minimum amount which may be withdrawn via and is US $50, the minimum transfer by cheque or bank wire is £25 or currency equivalent, for all Non-UK transfers, the minimum amount that may be withdrawn via Bank Wire is US$50 or currency equivalent.

If you have deposited funds via FirePay or, you must withdraw those funds via FirePay or NETeller.

No fees charged from Bet365 when withdrawing money to, FirePay and Bank wires to UK banks. Customers will be eligible to one free NETeller refund every 28 days. For additional NETeller withdrawals, Bet365 will charge a fee of US$15 for each withdrawal. Bet365 will pay for one free bank wire withdrawal every 28 days. For any additional withdrawals, Bet365 will deduct £12 for a standard bank wire and £15 for an urgent bank wire.

Withdrawals can be made 24/7.

For additional withdrawals information please check at web site.


Maximum winning per customer per day, for international soccer events and major European leagues £250,000, £100,000 for other sports and horse racing. The maximum withdrawal amount per day is £20,000 or currency equivalent.

The maximum stake available for each bet will be displayed on your bet slip.

There are some exceptions please check at web site for all the details.


Soccer stats from major leagues, horse form and jockeys form, audio center. Vast betting and entertainment selection, Casino, Poker and lottery games (all accessed through a one-wallet system). Live betting, lot's of novelty bets and frequent promotional offers.


Member of IBAS. Thawte SSL Web Server Certificate. Click here for explanation.

Customer Support?

Customer service is excellent and can be contacted with e-mail, phone with call back service, fax and post. The efficiency of 1st world, English speaking clerks makes placing a phone wager a pleasant, trouble-free experience. Customer service & wagering staff on duty 24 hours, 7 days, 365 days per year. Customer service is offered 24hrs/day for inquiries and withdrawals.

Incentives& Promotions?

New promotions offered regularly, but Bet365 has no incentives program. Current promotions include Free In-Running Bet Offer for New Account Holders, Premiership Accumulator Offer, 10% Initial Deposit Bonus for International Customers and some more.

Please check at web site for newest promotional offers.

Pros & Cons?

Very good tradition and excellent reputation. Good to very good odds, plenty of novelty bets, very good offer covering some not so mainstream sports like gaelic sports, greyhounds, cricket. Often promotional offers. New customers receive by mail a welcome kit.

Rather traditional (thus little limited) web site design, no mobile phone support, not following technology trends and possible advantages of online betting.


Bet365 is excellent bookmaker with lot's of good UK tradition and reputation. Web site is simple and easy to navigate. It has very good offer and is among the best when covering some not so mainstream sports. Although based in UK it offers good coverage of North American sports and targets punters from USA and Canada. Bet365 gives off a very lofty and trustful feeling and is a "must open account" bookie, perhaps more suited for experienced punters.

Overall Rating

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